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Ash Borland, Mortgage Business Coach, sharing expert tips on how mortgage brokers get clients. Learn strategies for marketing, branding, and lead generation

How Do Mortgage Brokers Market Their Services Effectively?

March 18, 20253 min read

I remember when I first started working with mortgage brokers, one of the biggest struggles they faced wasn’t giving great advice—it was getting people to actually listen to them in the first place. Marketing their services felt like a mystery. They’d try a few things here and there, but nothing seemed to stick. Sound familiar?

What Happens If You Don’t Market Your Mortgage Business Properly?

Here’s the truth: You can be the best mortgage broker in the world, but if no one knows you exist, it doesn’t matter. I’ve seen talented brokers with all the right skills struggle to make ends meet simply because they weren’t visible enough.

On the flip side, I’ve also seen brokers who weren’t necessarily the most experienced but had mastered the art of marketing—and they thrived.

If you don’t take control of your marketing, you risk becoming invisible. And in an industry where trust is everything, if people don’t see you consistently, they won’t think of you when they need a mortgage. Worse, they’ll go to someone else who is actively marketing themselves.

What Are the Best Ways for Mortgage Brokers to Market Themselves?

Over the years, I’ve worked with hundreds of brokers, helping them refine their sales, branding, and marketing. And here’s what I’ve learned about what works:

1. How Can Personal Branding Help Mortgage Brokers Stand Out?

A business sells mortgages. A brand sells trust. People want to work with someone they feel they know, like, and trust. That’s why the brokers who build strong personal brands—by being consistent, showing their face, and sharing their story—win the long game.

Ask yourself: Do people know who you are and what you stand for? If not, that’s your first priority.

👉 Watch: How Mortgage Brokers Build Long-Term Client Relationships

2. Where Should Mortgage Brokers Market Their Services?

Too many brokers spend time on platforms they’re comfortable with, rather than where their clients actually are. First-time buyers are on Instagram and TikTok. Professionals and self-employed clients are on LinkedIn. Your local community is on Facebook.

It’s not about being everywhere—it’s about being in the right places, consistently.

👉 Watch: How Mortgage Brokers Stay Ahead of Industry Changes

3. What Type of Content Should Mortgage Brokers Create?

If every post you put out is “Need a mortgage? Call me!”, you’re going to be ignored. Instead, think about the questions your clients ask and create content that answers them.

  • “How much deposit do I actually need?”

  • “Is it better to go direct to a lender or use a broker?”

  • “What’s happening with interest rates?”

Educate first, and sales will follow.

👉 Watch: Content Marketing in Mortgage Lead Generation

4. How Can Mortgage Brokers Get More Referrals?

Some of the best mortgage brokers don’t rely on leads—they rely on relationships. Estate agents, accountants, and financial advisers can be incredible sources of business if you invest in them properly.

Networking isn’t about handing out business cards; it’s about adding value to others so that they naturally refer clients your way.

👉 Watch: How to Find Clients as a New Mortgage Broker

5. Why Is SEO and a Website Important for Mortgage Brokers?

Think of your website as your digital business card. If someone Googles your name, what do they find? A well-optimised website can generate leads on autopilot if you:

  • Answer common mortgage questions on your blog

  • Use local SEO to appear when people search “mortgage broker near me”

  • Have strong calls to action that make it easy to book a call

👉 Watch: How to Optimise Your Website to Attract More Mortgage Leads

What’s the Key to Growing a Mortgage Brokering Business?

The biggest lesson I’ve learned? Success in mortgage brokering isn’t just about being great at mortgages—it’s about being visible. The brokers who show up consistently, provide value, and build real relationships will always outperform those who don’t.

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