I remember speaking to a mortgage broker who had spent over a decade in retail management before making the switch. He told me, “I always thought mortgage broking was only for finance people. Turns out, I was sitting on the perfect skills all along.”
That stuck with me because I’ve heard it so many times before. People overthink this transition, worrying about whether they have the right experience. But the truth is, many of the best mortgage brokers didn’t start in financial services at all.
If you’re considering a career change and wondering how to become a mortgage broker, let’s break down the steps, skills, and strategies that will make the transition smoother.
There are plenty of reasons why people switch careers into mortgage broking:
More flexibility – The ability to be self-employed or run your own business.
Higher earning potential – Commission-based income means no salary cap.
Helping people – Mortgage brokers make a real difference in their clients’ lives.
Transferable skills – If you’ve worked in sales, customer service, finance, or business development, you already have an edge.
Unlike many professions, you don’t need a university degree to become a mortgage broker in the UK—just the right qualifications and mindset.
Watch: Can You Transition to Mortgage Brokering from Another Industry?
The biggest mistake I see career changers make is waiting for the “perfect” moment.
I’ve worked with brokers who sat on the idea for years, only to watch others with less experience and fewer skills step into the industry and succeed.
Every month you delay is a month you could be learning, gaining experience, and earning commissions. The mortgage industry is constantly evolving, and the longer you wait, the more competitive it becomes.
Watch: How Long Does It Take to Become a Mortgage Broker?
One of the biggest misconceptions is that you need banking or finance experience to be a mortgage broker. Not true. Some of the top-performing brokers I’ve coached have come from:
✅ Retail & Hospitality – Excellent at managing customer expectations.
✅ Sales & Business Development – Strong negotiation and relationship-building skills.
✅ Admin & Compliance – Detail-oriented and great with processes.
✅ Teaching & Public Sector – Great at explaining complex information in a clear way.
The best mortgage brokers don’t sell products—they provide solutions. If you can connect with people, solve problems, and manage paperwork, you can thrive in this business.
To legally work as a mortgage adviser in the UK, you need a CeMAP (Certificate in Mortgage Advice and Practice) qualification.
Study time: 4-6 weeks (full-time) or 6-12 months (part-time).
Cost: £500 - £1,000.
Exam format: 3 modules covering regulations, mortgage products, and real-world applications.
Once qualified, you need to gain Competent Adviser Status (CAS), which allows you to work without supervision.
Watch: What Happens After CeMAP? Essential Training & Support for New Mortgage Brokers
Once you’re CeMAP-qualified, you have two career paths:
1️⃣ Employed Mortgage Broker
Pros: Stable salary + commission, training provided.
Cons: Less flexibility, commission splits with the company.
2️⃣ Self-Employed Mortgage Broker
Pros: Unlimited earning potential, control over your schedule.
Cons: No guaranteed income, must generate your own leads.
Some brokers start employed to gain experience before transitioning to self-employment.
Watch: Can You Be a Part-Time Mortgage Broker?
Many career changers worry about where to find their first mortgage clients. Here’s how successful brokers get started:
1️⃣ Leverage Your Network – Friends, family, and past colleagues may need mortgage advice.
2️⃣ Build a Local Presence – Optimise your Google My Business profile and network with estate agents.
3️⃣ Create Social Media Content – Posting educational mortgage videos on LinkedIn, Instagram, and YouTube helps build credibility.
4️⃣ Develop Referral Partnerships – Connect with accountants, solicitors, and financial advisors who can send you clients.
Watch: How Mortgage Brokers Stay Ahead of Industry Changes
Switching careers into mortgage broking means planning for an income dip at first.
Here’s how to protect yourself:
💰 Save 3-6 months of living expenses before going self-employed.
💰 Start part-time while keeping your current job.
💰 Choose an employed role first if you need financial stability.
The brokers who succeed treat the first year as a business-building phase rather than expecting instant results.
Watch: How Much Does It Cost to Become a Mortgage Broker?
The biggest lesson I’ve learned coaching career changers into mortgage broking is:
🚀 Take action before you feel ready.
No one feels 100% prepared when they start—but confidence comes from doing the work.
🔹 Book your CeMAP exam.
🔹 Start learning about mortgage products now.
🔹 Tell people you’re making the transition.
The longer you wait, the longer it takes to reach your first client, first commission, and first big success.
Watch: 5 Lessons Successful Mortgage Brokers Wish They Knew at the Start
If you’re already a mortgage broker looking to grow your business, I can help you build your brand, streamline your sales process, and scale your income.
Learn more about my mortgage business coaching here 👉 AshBorland.com
Transitioning into mortgage broking is a big move—but it’s completely possible with the right mindset, skills, and preparation.
If you’re serious about making the switch, take the first step now.
🚀 What’s stopping you from making the leap? Drop a comment below! ⬇️